2 Replies Latest reply: Sep 9, 2018 8:52 AM by Shahzad Ahsan RSS

    Error: Your account is inactive. Contact your administrator to activate it.

    Shahzad Ahsan

      Hi

      I am getting this error. "Your account is inactive. Contact your administrator to activate it."

       

      Let me give you some info.

       

      I have created users on the same local machine on which qlik in installed. On the latest qlik edition UDC for local users is not available. So I made first login and then this user came into the Users list in qmc, Then I allocated token. After token allocation when I am logging in, then it is showing this error "Your account is inactive. Contact your administrator to activate it"

       

      One more thing:  In the users list in QMC, the Inactive Status is "Yes" and removed externally status is also "Yes". I think this is the issue. How can I make it "No"

       

      Note: I have not used Active Directory Here